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GlossaryPayments & accounts

Locked funds

Cash or promotional value that cannot currently be withdrawn because of bonus terms, pending transactions, verification, disputes, or account restrictions.

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Do not confuse

Common comparison error

Locked funds availability does not override account-holder matching or the sequence imposed by Account verification tier.

Practical use

How to verify Locked funds

Read Locked funds together with Cash balance, Account verification tier, Card deposit. The comparison must preserve the exact rule, value, state, and evidence described below.

A neutral example

The policy promises two business days for Locked funds; a Friday request crossing a holiday separates broker queue time, bank delivery, and the rule for Cash balance. The evidence must resolve the defining Locked funds boundary: bonus rules, pending payments, verification, disputes, or restrictions can each make a balance unavailable.

Evidence path

Where to verify Locked funds

Use the source that governs the exact contract, account, entity, or platform state. A general definition cannot replace current broker terms.

Cashier and payment termsCheck the intended account, currency, country, method limits, ownership rule, fees, processing stages, and withdrawal route.
Transaction and support recordsKeep request IDs, status changes, document requests, provider receipts, rejection reasons, and completed amounts.