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GlossaryPayments & accounts

Dormant account

An account classified as inactive after a stated period, potentially affecting access, fees, verification, or available balances.

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Do not confuse

Common comparison error

An inactive account under Dormant account is not necessarily closed; fees, balances, reactivation, and Account verification tier differ.

Practical use

How to verify Dormant account

Read Dormant account together with Inactivity fee, Account verification tier, Account currency. The comparison must preserve the exact rule, value, state, and evidence described below.

A neutral example

The broker changes Dormant account without visible notice. Archived terms and account messages establish effective date, covered balances, and Inactivity fee. The result is classified under Dormant account because a period without qualifying activity can trigger fees, limits, re-verification, or reactivation steps.

Evidence path

Where to verify Dormant account

Use the source that governs the exact contract, account, entity, or platform state. A general definition cannot replace current broker terms.

Cashier and payment termsCheck the intended account, currency, country, method limits, ownership rule, fees, processing stages, and withdrawal route.
Transaction and support recordsKeep request IDs, status changes, document requests, provider receipts, rejection reasons, and completed amounts.