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GlossaryPayments & accounts

Account freeze

A restriction that can temporarily block trading, deposits, or withdrawals while identity, payment, security, or account activity is reviewed.

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Do not confuse

Common comparison error

Recovery from Account freeze should never depend on a secret that the owner is instructed not to share with Verification hold.

Practical use

How to verify Account freeze

Read Account freeze together with Chargeback, Verification hold, Account verification tier. The comparison must preserve the exact rule, value, state, and evidence described below.

A neutral example

After enabling Account freeze, the covered action is attempted and access restored through the documented route without sharing a password or Chargeback secret. The scenario is specific to Account freeze: trading, deposits, and withdrawals can be blocked selectively while a review remains open.

Evidence path

Where to verify Account freeze

Use the source that governs the exact contract, account, entity, or platform state. A general definition cannot replace current broker terms.

Cashier and payment termsCheck the intended account, currency, country, method limits, ownership rule, fees, processing stages, and withdrawal route.
Transaction and support recordsKeep request IDs, status changes, document requests, provider receipts, rejection reasons, and completed amounts.