Common comparison error
An up-to claim states a conditional maximum, not the typical, minimum, guaranteed, or continuously available value.
GlossaryRegulation & safety
Up-to claim
A headline maximum available only under selected products, account conditions, regions, or campaign rules. Compare it with ordinary conditions.
Practical use
How to verify Up-to claim
Read Up-to claim together with Financial ombudsman, AML, Final response letter. The comparison must preserve the exact rule, value, state, and evidence described below.
A neutral example
A page advertises payouts up to 95%, while dated tickets for the intended account range from 68% to 84%. The 95% condition is tied to one asset, expiry, and market period rather than presented as ordinary availability.
Evidence path
Where to verify Up-to claim
Use the source that governs the exact contract, account, entity, or platform state. A general definition cannot replace current broker terms.