Common comparison error
A final response letter closes the broker's internal decision stage; it does not necessarily eliminate an ombudsman, card, court, or regulator route.
A broker's written conclusion on a complaint, including its decision and any available escalation route.
A final response letter closes the broker's internal decision stage; it does not necessarily eliminate an ombudsman, card, court, or regulator route.
Read Final response letter together with Complaint reference number, Dispute route, Financial ombudsman. The comparison must preserve the exact rule, value, state, and evidence described below.
The broker sends a dated final response that summarizes the withdrawal complaint, cites the account term, states its decision, explains the remedy, and names an eligible external route with a filing deadline.
Use the source that governs the exact contract, account, entity, or platform state. A general definition cannot replace current broker terms.